1. eChat Pay users (“Users”) can redeem the HK$50 / HK$100 X-Wallet Exclusive E-cash Voucher (“E-cash Voucher”) with a valid unique redemption code (“Redemption Code”) at the designated page in WeChat Pay HK. Redemption Codes must be used within its validity period and will become invalid once expired. One Redemption Code can only redeem ONE E-cash Voucher and will become invalid after being redeemed.
  2. “WeChat Pay HK” is a mobile-based stored value facility managed and operated by WeChat Pay Hong Kong.
  3. After the User redeemed the E-cash Voucher with the Redemption Code successfully, the E-cash Voucher will be issued automatically in the User’s WeChat Pay HK account. Details of the E-cash Voucher can be viewed under “Offers” – “My Rewards” – “Coupon” in the User’s WeChat Pay HK account.
  4. Each E-cash Voucher will be valid for 30 days upon issuance. Any e-cash voucher that has not been used after the expiry date will automatically become invalid and will not be reissued.
  5. The E-cash Voucher can be used upon completion of a single spending of HK$50.01 / HK$100.01 or above via WeChat Pay HK at any merchant accepting WeChat Pay HK as payment method in Hong Kong (“Designated Merchant”) during its validity period.  Only one (1) e-cash voucher can be used per transaction.
  6. The E-cash Voucher cannot be exchanged for cash, nor can it be used to top-up any stored-value facilities, repayment of credit card and it is not applicable for any form of payment including tax payment, peer-to peer (P2P) Payment transfer, local or international remittance and red packet. The E-cash Voucher(s) can only be used for transaction(s) paid by WeChat Pay HK.
  7. Users must keep and handle the Redemption Code and the redeemed E-cash Voucher with care. WeChat Pay Hong Kong will not reissue or change the Redemption Code or E-cash Voucher, nor will accept responsibility for the loss or invalidity of a Redemption Code or an E-cash Voucher if it is not caused by the WeChat Pay HK system.
  8. Users are not required to present the E-cash Voucher when enjoying the offer. Once the conditions of use are fulfilled, the E-cash Voucher will be deducted automatically upon Users making subsequent transactions using WeChat Pay HK. The E-cash Voucher will be shown as used after successful payment.
  9. If there is more than one e-cash voucher stored in “Coupon” under Users’ WeChat Pay HK account, under circumstances when the requirements for use are complied with, the e-cash voucher with the highest value will be used first. In case the e-cash vouchers are of the same value, the e-cash voucher with the earliest expiry date will be used first.
  10. If there is any breach of these terms and conditions or illegal, fraudulent or abusive behaviour during the redemption or use of any E-cash Voucher, WeChat Pay Hong Kong will forfeit such User’s relevant E-cash Voucher and entitlement to the E-cash Voucher forthwith and without notice. WeChat Pay Hong Kong reserves the right to cancel such transaction(s) and to take legal action against the relevant User for relevant loss.
  11. Unless otherwise specified, the E-cash Voucher cannot be used in conjunction with other special promotions, discounts or promotional offers, nor transferred or exchanged for other offers.
  12. For return or refund of goods after the payment is completed, the discounted amount on the relevant E-cash Voucher will not be refunded and the relevant E-cash Voucher will not be re-issued after being used.
  13. WeChat Pay Hong Kong reserves the right to amend these and other relevant terms and conditions of the E-cash Voucher and to suspend or terminate redemption service of the E-cash Voucher at any time without prior notice.
  14. For all matters and disputes related to the E-cash Voucher, WeChat Pay Hong Kong’s decision will be final and conclusive.
  15. In case of any discrepancy between the Chinese and English versions of the terms and conditions herein, the Chinese version shall prevail.
  16. For any queries related to the redemption and usage of E-cash Voucher, please contact the WeChat Pay Hong Kong hotline directly at 3929 1666. For any queries related to the Redemption Code, please contact the merchant who disbursed the same directly.